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Refunds & Return Policy

At Maxify Digital Marketing LLC (“Maxify,” “we,” “us,” or “our”), we take pride in the value and quality of the services we provide. This Refunds & Returns Policy outlines the conditions and process for requesting a refund for digital products or marketing services purchased through www.maxifydigitalmarketing.com.

1. Service-Based Transactions Only

Maxify provides digital marketing solutions and consulting services. As such, no physical goods are shipped or returned. This policy applies strictly to digital products, subscriptions, and services rendered (e.g., strategy sessions, audits, marketing packages).

2. General Refund Policy

Due to the nature of digital services and customized client work, all sales are final unless otherwise stated in a written agreement.

However, we are committed to client satisfaction. If you are unsatisfied with your service for a valid reason, you may request a refund or adjustment under the conditions below.

3. Eligible Refund Circumstances

A refund request may be considered if:

  • You purchased a predefined digital product (e.g., downloadable guide, template) and it was not delivered
  • A billing error occurred (e.g., duplicate charge)
  • You were not provided with the service as described in a signed proposal or agreement
  • A cancelled subscription was still charged despite confirmation of cancellation

Custom projects (e.g., SEO services, ad campaign management, web design, consulting sessions) are non-refundable once work has started.</b<

4. How to Request a Refund

To request a refund, please contact us within 7 days of the issue by emailing:

📧 info@maxifydigitalmarketing.com

Include the following in your request:

  • Full name and email used for the purchase
  • Date of purchase
  • Description of the issue
  • Any relevant documentation or proof (e.g., invoice, screenshots)

We aim to respond within 3 business days and resolve the issue fairly and promptly.

5. Subscriptions & Recurring Payments

You may cancel your subscription at any time by contacting us or using the client portal if available. Cancellations apply to future billing cycles only.

  • We do not offer partial refunds for unused time after a billing period has started.
  • If you forgot to cancel before your renewal date, contact us within 3 days of the charge for review.

6. Chargebacks

We strongly encourage clients to contact us before initiating a chargeback with their bank. Filing an unsubstantiated chargeback may result in service termination and denial of future services.

7. No Returns on Digital Products

All downloadable or digital content is considered non-returnable and non-refundable once accessed or downloaded, unless it was defective or failed to deliver.

8. Policy Modifications

We reserve the right to update or modify this policy at any time. The most current version will be posted on our website with the latest effective date.

9. Contact Us

If you have questions or concerns about this policy or your specific case, please contact:

Maxify Digital Marketing LLC

550 E 12th Ave Apt 1010
Denver, CO 80203
Email: info@maxifydigitalmarketing.com